ISO Standards

ISO 9001 Quality Management System

This is one of the most popular international standards in the ISO family of standards. Implementing this standard in the project will help to ensure that all the processes of the project as well as the parent organization are properly governed by documented procedures and protocols. Enhancement of product/service quality is very much focused on in this standard, with the aim of achieving client satisfaction.

Responsibility, authority and accountability are properly documented with quality objectives (KPIs) for each process. A complete transformation of the organization/project can be expected by implementing this standard with top management’s commitment.

Key Aspects of ISO 9001

1. Focusing on client satisfaction
2. Identification of key processes
3. Identification of risks and mitigation measures for each key process
4. Leadership and commitment
5. Interested parties’ identification and management
6. Internal and external issues’ identification and mitigation
7. Quality policy
8. Quality objectives (KPIs)
9. Quality manual
10. Quality procedures for all the key processes
11. Documented information
12. Internal audit and management review
13. Continuous improvement
14. Resources provision